Terms & Conditions

This website is intended for users seeking to engage in construction, renovation, and related services with Tana Craftsmen. You may not use this site for any unlawful, fraudulent, or malicious purposes. We reserve the right to restrict access to the site at our discretion.

Any quote provided through this website is an estimate based on the information you submit. Final pricing may vary depending on a site inspection, agreed project scope, material costs, and unforeseen conditions. Quotations are valid for 30 days from the date of issue unless otherwise stated. Acceptance of a quote constitutes agreement to proceed under the terms outlined therein.

All construction work is subject to a signed project agreement between Tana Craftsmen and the client. Project timelines are estimated and may be affected by weather, material availability, or scope changes. Any variations to the agreed scope of work must be approved in writing and may result in additional costs and timeline adjustments.

• A deposit may be required before work commences, as specified in the project agreement
• Progress payments are due at milestones agreed upon in the project scope
• Final payment is due upon completion and client sign-off of the project
• Late payments may incur interest at 2% per month on the outstanding balance
• All prices are quoted in South African Rand (ZAR) and are exclusive of VAT unless otherwise stated

Tana Craftsmen provides a workmanship warranty on all completed projects as specified in the project agreement. Defects arising from faulty workmanship will be rectified at no additional cost within the warranty period, provided the client notifies us in writing within a reasonable timeframe. This warranty does not cover damage caused by misuse, negligence, or natural disasters.

All content on this website — including but not limited to logos, images, photographs, text, designs, and project documentation — is the property of Tana Craftsmen (Pty) Ltd and is protected by South African copyright law. No content may be copied, reproduced, distributed, or used for commercial purposes without prior written consent.

While we endeavour to keep this website accurate and up to date, Tana Craftsmen does not accept liability for any direct, indirect, or consequential loss or damage resulting from use of this site or reliance on any information provided herein. Our liability for any project-related matter is limited to the value of the contract as agreed upon in the signed project agreement.

Either party may terminate a project agreement with written notice as outlined in the contract terms. In the event of cancellation, the client is liable for all work completed, materials purchased, and reasonable costs incurred up to the date of cancellation. Deposits are non-refundable unless otherwise specified in the agreement.

These terms and conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms or our services shall be subject to the jurisdiction of the courts of the Western Cape.

Tana Craftsmen reserves the right to modify these Terms and Conditions at any time without prior notice. Updated terms will be posted on this page with a revised date. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.